More Decor Operations Manager

More Decor is seeking a Business Minded Creative to play a vital role in the growth and development of our business through creating and executing key performance factors and strategies to improve productivity and efficiency. The Operations Manager will specialize in building teams and developing processes and measurement tools that are vital to team member and organizational success. The individual will be well versed in both the design or retail industry as well as business operations and project management.

Job Description:

Develops and manages standard operating procedures for the company

Develops and implements internal and external quality control standards and measurement procedures

Creates and implements customer satisfaction procedures and feedback programs

Creates and implements employee development and training programs

Creates and executes the company’s home staging guidelines

Provides oversight and support at home staging installations; ensuring customer satisfaction, quality control, and company standards are achieved on every project

Produces social media content at jobsites, submits to Creative Director for implementation

Job Requirements:

Bachelor’s Degree in a Business-related field required or more than five years of business experience

At least five years of any business or management related experience required

At least five years of employee development experience required

At least three years of Retail, Interior Design, Visual Merchandising, Home Staging, or Real Estate Experience required

Proven Quality Control and Standard Operating Procedure Development Experience

Proven Project Management Experience

Proficient in MS Office Products; Internet proficiency

Attention to detail and organizational skills a must; with the affinity for being meticulous

Proven relationship building with clients, vendors, and community members

Reliable, personal transportation required for all times of the day and any day of the week; will need to drive to and from vendors locations and job sites throughout the Puget Sound region; Proof of auto insurance required.

Must have a clean driving record for company vehicle driving policies

Personal cell phone required to make and accept business related calls, texts, and e-mails

Must be able to lift at least 40 lbs. individually and up to 100 lbs. with a team member

Hours / Days / Schedule:

The position is full time with some Saturdays as one of the five workdays.

Salary / Wage / Benefits:

Salary starts at $55,000 per year, and can be more depending on experience, and can be discussed during the interview

Employee discount on furniture, mileage reimbursement for travel to and from job sites, sick leave, and family leave.

To Apply:

Email your resume to jessica@more-decor.net